Terms & Conditions

1. Booking Policy

• All bookings are subject to availability and confirmation.

• Full or partial payment must be made at the time of booking, depending on the package or service selected.

• Booking will be confirmed only after receipt of payment and verification by Khanna Travels.

2. Payment Terms

• We accept payments via online transfer, credit/debit cards, UPI, or other approved methods.

• The remaining balance, if any, must be paid before the trip commencement as per the package terms.

3. Cancellation Policy

• Cancellations must be made in writing via email or through our support system.

• Cancellation charges vary depending on the time before departure:

  • More than 30 days: 10% cancellation fee

  • 15–30 days: 25% cancellation fee

  • 7–14 days: 50% cancellation fee

  • Less than 7 days or no-show: 100% cancellation fee

4. Refund Policy

• Refunds, if applicable, will be processed within 10–15 working days after cancellation.

• Transaction fees, taxes, or service charges may be non-refundable.

5. Travel Documents

• Passports, visas, insurance, and other travel documents are the responsibility of the traveler.

• Khanna Travels is not liable for any refusal of entry or travel due to missing or invalid documents.

6. Changes & Modifications

• We reserve the right to modify or cancel any part of the itinerary due to unforeseen circumstances such as weather, political unrest, or operational constraints.

• In case of changes, we will offer suitable alternatives or partial refunds, subject to availability.

7. Liability Disclaimer

• Khanna Travels acts only as a booking agent for hotels, transport, and activity providers.

• We are not liable for personal injury, loss, damage, delay, or inconvenience caused during travel.

8. Travel Insurance

• We highly recommend purchasing travel insurance to cover unforeseen events, medical emergencies, and trip cancellations.

9. Code of Conduct

• Travelers are expected to behave responsibly and respectfully toward guides, staff, and fellow travelers.

• Any misconduct may result in removal from the tour without refund.

10. Governing Law

• These terms are governed by the laws of India.

• Any disputes will be subject to the jurisdiction of courts in Your City.